Telephone - How to be reimbursed if your operator charges you when you call us?

If your phone operator has charged you when you called the Europe Direct number (00 800 6 7 8 9 10 11), you may apply for a reimbursement of your expenses. To do so, please fill in the form below.

Before filling in this form please read our conditions carefully.

(*) = fields you must fill in

(Must be in EUR)
(Must be the phone number for which you claim a reimbursement)
(Must be the case ID for which you claim a reimbursement)
Date and time *
(Must be the date and time for which you claim a reimbursement)

(Upload a scan of you invoice1)

(Upload a scan of you ID/passport1)
500 characters left

Security code

I have read and agree with the conditions to apply for a reimbursement of expenses *

I have read and agree with the data protection terms *